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Customer Services
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NI Network Infrastructure
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21000004CM Requisition #

About Fixed Networks

 

Our Fixed Networks (FN) business group provides asn array of “gigabit to the home” solutions to deliver data access to our communication service provider (CSP) customers. This includes Fiber-to-the-home (FTTH) as well as 5G fixed wireless access (FWA), xDSL and cable upgrades. We build solutions that don’t stop at the home but also bring that gigabit experience into the home using our meshed Wi-Fi solution.

 

 

Job Description

The Customer Engineering team works with customer teams, business development, product management, and R&D to provide support and professional services to Fixed Networks customers in the Americas region. Customer Engineers develop and deliver professional services including:

  • Analysis & High Level Design involving Solution Definition, Requirements Development, Architecture and High Level Design 
  • System Development Detailed Design involving Interface specifications, Design of Migration Methods of Procedure (MoPs), Failure Mode Analysis, Detailed capacity guidelines, and Performance analysis 
  • System Element Development involving System Element requirements specification, implementation, and acceptance of ALU and 3rd party supplied System Elements
  • System Integration & Verification involving planning, design, and execution
  • Network Deployment Detailed Design involving developing configuration templates for software, hardware configuration templates, IP addressing, VLAN, Capacity, and QoS plans
  • Network Element Integration including customizing documentation, performing software updates, establishing and validating connectivity to network and element management system, testing alarms, timing and synchronization, redundancy, call flows, services, and any customer/country specific tests necessary to get customer acceptance and sign off
  • Network Integration involving multiple Network Element Integrations
  • Customer Acceptance involving defining strategy, planning, and executing all integration, verification, validation, and User Acceptance Test activities to get finance
  • Migration Execution and Legacy Exit involving planning, execution, and management of migration activities including decommissioning obsolete equipment
  • IT Integration including OSS integration with element management systems and customization for provisioning and fault management systems.
  • APC Stack Development involving design and implementation of APC templates for provisioning services on the network element.

 

Qualifications

 

We are looking for highly motivated, responsible, high caliber engineers who can work with work collaboratively across organizations to deliver network engineering solutions.  Aptitude and attitude are more important than meeting specific experience criteria.  Individuals will need a balance of skills including:

 

  • Excellent verbal and written communication skills
  • Professional and courteous demeanor
  • Enthusiasm: passion for quality and willingness to learn Relevant Experience
  • Access technologies (GPON, EPON, P2P, xDSL, Wifi, Fixed Wireless Access)
  • SDAN
  • Experience with 4G/5G mobile networks
  • Element  management systems
  • Project management
  • Layer 2/Layer3 protocols
  • IPTV video service delivery
  • SIP voice service delivery
  • Network engineering and network design
  • Network integration
  • Professional services sales/business development
  • Customer relationship management
  • Education:
    • BS/MS in Electrical Engineering, Computer Engineering, Computer Science, or equivalent.

 

Working with us, you will have a positive impact on people’s lives and help to overcome some of the world’s most pressing challenges. We act inclusively and respect the uniqueness of people. At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. Nokia culture welcomes people as their true selves.

 

 

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Nokia is an equal opportunity employer that is committed to diversity and inclusion. At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.