Delivery Manager

The Delivery Manager is responsible for management of all the technical management activities in terms of quality, risk and time from delivery approach preparation through deployment, customer acceptance and care phase. Acts as primary technical interface and technical escalation point within defined scope.

Key Responsibilities:

·       Technical contact and reference person for scope based work packages

·       Manages all the technical management activities defined in work package with medium/large business volume and medium/high complexity and risk probability, in terms of quality, risk and time from delivery approach preparation through deployment, customer acceptance and care phase.

·       Ensures operational continuity and smooth execution as well as network availability by implementing proactively, the laid down guidelines and Methodology.

·       Supports Project Execution Owner (PEO) in project planning and delivery Acceptance.

·       Validates the workload involved and expertise needed related to technical tasks. Ensures resource management related to technical tasks regarding allocation, induction, release and expertise needed.

·       Leads technical activities during execution phase, System Acceptance, Multi-Vendor Interface Verification, Fault and Technical Escalation Management, Preventive Care and HW/SW update and upgrade.

·       Should also be hands on and contribute to the delivery of work packages during the execution phase

Key Performance Indicators:

·       Work Package delivery in agreed timelines and quality

·       Work Package Velocity, Agile KPIs 

·       Service delivery automation

·       Product, Process and Services improvements

·       Service delivery optimization

·       Service delivery automation

Key Deliverables

·       Work packages Delivery as per the scope, timeline and process defined

·       Release Plan for Work Packages 

·       Technical risk assessment

·       Incident Management

·       Adoption of DevOps, ensuring efficiency at all stages of delivery

·       Automation Tools and Reusable Assets

Competencies

·       Telecom application development using Java/ J2EE technologies.

·       Strong in Java, Spring/ Spring Boot

·       Experience in designing, developing and integrating applications using REST-based services, XML, SOAP and other widely used protocols

·        Good understanding and prior experience building application leveraging the Micro Services architecture

·       Dockers, Kubernetes

·       Cloud Technologies

·       Cloud-native Architecture & micro-service architecture

·       DevOps

·       Drools, Neo4j, Kafka, Maria DB, Nifi

·       Networking (Lite)

·       Python Advanced 

·       SaaS

·       SaFE

·       Scripting/development language (Perl/Python/Shell script/xslt)

·       SCRUM/Agile Management