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ATLAS L1 Support Trainee

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Customer Services
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GS Global Services
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19000004MD Requisition #
Thanks for your interest in the ATLAS L1 Support Trainee position. Unfortunately this position has been closed but you can search our 2,964 open jobs by clicking here.
 

- Ability to work within a virtual team in a multicultural environment.

- Working knowledge of MS Office applications, especially Excel.

- Ability to learn new tool functionality and process.

- Basic knowledge of BPMN and  SQL is a plus.

- Ability to quickly assess user questions and provide solutions or determine higher level support is required.

- Ability to effectively summarize detailed information via Excel into summary and management level reports.

- Ability to learn and use Nokia on-line collaboration tool and On-line SharePoint (for purpose of information administration, not system administration).

- Must be able to communicate effectively via phone, email and using collaboration tools (i.e., Jabber, WebEX) with remote users.

- Excellent English communication skills. Written and spoken fluency in another language is helpful.

- Limited travel (for training) may be required and work flexible/non-standard hours as needed.

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