Business Product Lead Optimization and Transformation
- 10+ years of experience in telecom/IP/IT industry with strong understanding of b2b services business
- Proven track record from working with customers either in sales or pre-sales including marketing and in product management in a Services environment of a global player
- Management level experience in business management, business development, business models creation and/or product management in with a strategic dimension within Services of a global telco player
- Experience in people leadership either in line management role or function management e.g. in program management
- profound experience in managing projects
- Experience in solution architecture & open source technologies as well as partner management
- MSc or equivalent university education
- Proven experience in managing business development and commercial matters with partners
- Experienced with NPO business domain with recent and majority contribution in end-user experience and Service Optimization
- Sound knowledge and hands-on experience with OSS platforms, CEM and Service Quality Management
- Exposure to data science & training design & execution is a plus
- Strategic thinker that combines business acumen and technical know-how to drive solutions
- Able to identify and clearly communicate a service’s/solution’s competitive advantage, positioning and customer value
- Proven ability to take initiative and use consultative skills to build strong customer relationships
- Ability to communicate effectively and connect with colleagues, clients and partners to different levels including C-level
- Excellent leadership skills, problem resolution abilities, and good judgment
- Experience in conceptualizing and managing team initiatives from start to finish
- Confident, coachable and enthusiastic team player who thrives in a competitive environment
- Self-driven and able to work independently in a fast-moving company
- Highly analytical, hypothesis-driven, data-supported approach to problem solving
- Determined and result-oriented
- Organized, multi tasker, quick study
- Ability to work in agile mode using ”minimum viable product” concept
- Knowledge of both Red and Blue ocean methodologies and tools