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Project Management
NOPS Nokia Operations
1800000Q1V Requisition #
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Key responsibilities/accountabilities
  • Accountable for ensuring the overall business continuity, quality assurance and performance of the IT service as well as evaluation and translation of Business SH needs. Accountable for defining, agreeing and respecting the IT Business Service Level Agreement. Ownership over the entire lifecycle, implementation of changes and architectural compliance with Enterprise architecture. Validates Business Service roadmap documenting the planned activities, technical releases, changes, ramp ups and -downs, strongly aligned with the project roadmap of the respective cluster and provider contract specifications, in alignment with Business Stakeholders. Responsible for translating the IT strategy and direction into tangible and comprehensive IT service offering for respective Business Service.
  • Accountable for the implementation of releases, change management, demand execution and continuous service improvement as well as for the solution design of the IT Service, in line with the Solution Architecture. Responsible for validating the roadmap of the IT Service in alignment with the Business service owner, Solution Owner and Solution Architecture, and to document the planned activities, technical releases and changes. Responsible that the Business Service architectural approach is compliant with the Enterprise Architecture.
  • Actively monitors the performance of the Business Service, drives corrective actions and ensures that all needed processes are in place and adjusted to the business needs in this area. Collects and agrees IT service improvement  items, for the proper impact analysis and for Continuous Service Improvement.
  • Good insight to the respective business function(s) and processes and a strong insight to the IT market and trends of the respective area.
  • Works closely with the ERM, Partner and Supplier Manager to plan the costs of the Business Service. Ensures that cost impacts from projects are analyzed and updated in the cost plans. Actively seeks for cost saving measures.
  • Works closely with Business Service Owner, Stakeholder Manager, Solution Designer/Owner and has good and deep collaboration with the respective IT suppliers. 
  • Accountable for the business service portfolio, for the financial management and/or the business benefit realization of the Business service (Annual plan). Responsible for the cost and cost planning adjustments for projects and the analysis of deviations related to his Business Service. Actively seeks for a cost development, which is aligned with the targeted development of respective Business Service.
  • Responsible for the implementation of the changes according to the roadmap to ensure the performance, which is agreed with stakeholders
Key Competences:
Behavioral competences:
  • Customer Focus
  • Creativity
  • Decision quality
  • Self development
  • Integrity and trust
  • Drive for results
  • Process management
Nokia Business competences:
  • Communication
  • Priority setting
  • Building virtual effective teams
  • Interpersonal savvy
  • Motivating others in a matrix organization
IT competences & experience:
  • Experience in R&D Product and Program Management toolset is considered a positive
  • Experience with any of these tools is considered a positive: Jira, Confluence, Focal Point, Quality Center, Doors, Pronto, HP-PPM
  • Nokia business understanding and analysis
Managerial competences:
  • 4 years managerial experience to managers
  • 3 years of experience in R&D Product and Program Management processes and toolset (main tools are Jira / Confluence / Focal Point / Pronto)
  • Experience in leading people towards success
  • Be a motivational leader
  • Nokia business understanding and analysis
  • Entrepreneurship
  • Collaborative mindset

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