Care Specialist
MANDATORY REQUIREMENTS:
- Minimum 4 years working experience with GSM network, preferably in Comptel mediation products
- Minimum 3 years of providing Highly Technical support for complex software applications (deployment, level 3 support)
- Minimum 3 years of practical working experience with:
- Experience in UNIX scripting and deep knowledge of UNIX operating system
- Experience in Oracle RDBMS, Hadoop & SQL
- Java / C / Perl / PL-SQL programming experience.
- Deep understanding of networks and IP (traces etc)
- Candidate must possess at least a Bachelor's Degree in Engineering (Software, Computer, Telecommunication, Electrical/Electronic) or equivalent.
PERSONAL CHARACTERISTICS:
- Motivated, independent and able to build and maintain good relationship with customer
- High fluency in oral and written English
- Must be able to work under pressure
- Puts customer first