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Credit and Collections Specialist

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Finance
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CFO Chief Financial Office
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210000048Z Requisition #

About Nokia

We create the technology to connect the world. Only Nokia offers a comprehensive portfolio of network equipment, software, services and licensing opportunities across the globe. With our commitment to innovation, driven by the award-winning Nokia Bell Labs, we are a leader in the development and deployment of 5G networks.​

Our communications service provider customers support more than 6.4 billion subscriptions with our radio networks, and our enterprise customers have deployed over 1,300 industrial networks worldwide. Adhering to the highest ethical standards, we transform how people live, work and communicate. A truly global company, we are 166 nationalities working in more than 118 countries.​​

Working with us, you will have a positive impact on people’s lives and help to overcome some of the world’s most pressing challenges. We act inclusively and respect the uniqueness of people. At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. Nokia culture welcomes people as their true selves.

Come create the technology to connect the world.

 

Job Description

Job Responsibilities & Competencies

In this role as Credit & Collections Specialist, you will be interacting directly with the customer Account Payable departments to progress chase invoice approvals and payments. You will have the greatest responsibility to manage key/critical customer relationships and building collaboration, including establishing team work and handover points between PM, Order Management and Customer Operations teams. 

As you will be supporting the Americas' market, the work schedule will be 8h between 11:00AM and midnight.

Your responsibilities will be to:

  • Proactively tracks and collects Trade Debts & Advanced payments (when cash request is issued)
  • Provides visibility and supports follow up of invoice disputes
  • Collaborates with the customer to improve invoice approval and payment lead times 
  • Provides forecast of expected payment of open items for current quarter 
  • Ensure Receivables Management Tool correctly represents latest status of AR open items
  • Increases the speed at which customer’s open items move to cash 
  • Challenge any failure in the process preventing fast turn-around of invoices, i.e. disputes 
  • Provide status and trade debtor reports for customer and CT meetings 
  • Supports achievement of customer Overdue and cash targets 
  • Supports CTC/Asset Controllers with Sales of Receivables administration, Due date amendments, provide accurate cash forecasting
  • Highlights E2E process improvements when inefficiencies exist  
  • Follow-up liquidation cases (if any)

 

Qualifications

  • Degree in Economics, Finance, Business Administration or any other related field;
  • Fluent language skills in Spanish and English is mandatory. Portuguese is a plus;
  • Problem Solving / Organization / Prioritization skills;
  • Expert knowledge in MS Excel;
  • Relationship building, able to build collaborative partnerships with internal and external teams;
  • Business Orientation (Credit / Collections / Sales / OM);
  • Working across boundaries and with virtual teams;
  • Contract Management knowledge preferable.

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Nokia is an equal opportunity employer that is committed to diversity and inclusion. At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.