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CT Head TEPS Germany (m/f)

📁
Sales
💼
CO EA Customer Operations EMEA & APAC
📅
1800000G63 Requisition #
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Nokia is a global leader in the technologies that connect people and things. With state-of-the-art software, hardware and services for any type of network, Nokia is uniquely positioned to help communication service providers, governments, and large enterprises deliver on the promise of 5G, the Cloud and the Internet of Things. 
Serving customers in over 100 countries, our research scientists and engineers continue to invent and accelerate new technologies that will increasingly transform the way people and things communicate and connect.
Nokia is an equal opportunity employer that is commited to diversity and inclusion.
At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
 
Global Enterprise and Public Sector (TEPS) is the sales organization, in Nokia Customer Operations, accountable for global sales in the Transportation, Energy and Public Sector market segments. These are the “non-telco” segments where Nokia expects to expand sales and grow, in line with the new strategy announced by Nokia CEO.

TEPS is organized in 7 Market Units, mapped to the 7 CO Markets, coordinating Customer Business Teams (CBTs), Customer Teams (CTs) and Account Managers (AMs) who are in charge of managing and developing the TEPS target accounts in the given segments and geographies. Also, a global Segment organization ensures effective segment strategies, go to market plans and sales programs targeting growth in the different verticals.

 

The GEPS organization in Europe is divided in 3 geographical CBTs (WEST, SOUTH and CENTRAL & EAST) where the CBT CENTRAL & EAST EUROPE is again structured into 4 geographical CTs (NORDICS, GERMANY, POLAND and RUSSIA).

 

To strengthen the sales team in GERMANY, the TEPS organization is looking for a new CUSTOMER TEAM HEAD with an entrepreneurial mindset and strong passion to expand Nokia’s enterprise business on the GERMAN market.

Description:
The CT Head TEPS Germany reports to the CBT leader for TEPS Central and East Europe. He/she is the general manager for managing the business e2e for Nokia’s Market Unit Transport, Energy & Public Sector in Germany.  He/she is responsible to:
  • Develop/execute strategies across his/her territory from which global targets and priorities are derived
  • Influence buying decisions at the targeted customers and more generally on his/her market.
  • Close alignment and teamwork between internal support teams and the local sales team during the critical deal making process
 
Mission 
  • Customer Relationship
    • Owns the customer relationship, responsible for relationship strategy and coordination with the support of the segment organization of Nokia contacts with the targeted customers in his/her geography.
  • Account Management
    • Manage the Go-To-Market governance specially on key deals to maximize Nokia wins and sales.
    • Is accountable for business execution, after sales and managing the account including all internal processes and reporting (e.g. strategy, opportunity management, decision reviews – LoA, commercial negotiations) in cooperation with the pre-sales and support organizations.
    • Overall Customer Team P&L
    • Senior role, a general manager with sales capabilities
  • CT leadership
    • Provides goals and leadership for the people working in the CT and ensures that the CT works efficiently and has right competences in place
    • Line Manager for German team. Responsible of 1:90 dialogue with the staff and their annual performance and development review.
  • Bachelors or Master degree in engineering, telecommunications, business or related field.  Minimum 6 years’ experience in account management, portfolios, solutions and services sales in the telecommunication industry.
  • German language is mandatory
  • In-depth expertise in selling/marketing and system solutions knowledge
  • Proven track record in meeting and exceeding sales targets within the assigned territories
  • Knowledge of the Nokia portfolio, particularly in IP, Optics, IMS, and Strategic Industries — able to drive discussions at the C-Level;
  • Demonstrate mastery in teambuilding and conflict management
  • Demonstrate proficiency in navigating internal processes and systems, and supporting roles. Proficiency in CRM tools (CRM / Salesforces.com) for pipeline / funnel management and MS tools (Excel, PowerPoint and Word)
  • Enthusiasm in keeping abreast of technological and market trend as well as competitive intelligence
  • Ability to identify and engage with all key stakeholders
  • Ability to lead cross-functional teams effectively
  • Ability to perform under pressure

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Nokia is an equal opportunity employer that is committed to diversity and inclusion. At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.