Customer Supply Coordinator
• Coordinates and validates the customer order intake.
• Manages ordering of products (HW, SW, Services).
• Triggers task creations for transactions (e.g. purchase orders, sales orders, delivery notes, invoices, letter of credit to Business Process Owner (BPO) order management operations and monitors timely completion).
• Supports coordination of the procurement execution: Captures the demand, purchase, goods receipt and verifies invoice.
• Supports coordination of the distribution execution: Plans transportation, verifies freight cost and invoice, coordinates transport.
• Supports coordination and validation of the customer invoice.
• Supports the collect cash process, including documentary remittances (e.g. letter of credit) and dispute solving with customer.
• Provides informal guidance and support to new team members with regard to the procedures to follow and the specific tasks required to perform the job effectively.