Customer Supply Coordinator

The team you will be part of MO CT Med team

• • • Main purpose and role and value add in the following
    • Accountable for e2e customer purchase order execution for the NI BG
    • Responsible for supply chain execution from supply chain kickoff until handover to LC (i.e. Order clarification, sanity check, classification and validation) and coordinate, guide & monitor supply chain execution up to final Customer acceptance milestone
    • Contributing to all tasks related to e2e supply chain in daily business/order execution, e.g. constraints solving, escalation management
    • Key interfaces
    • RBCs, AM, CDM, PM
    • Finance
    • Customer Supply Manager, Head of MO MU, Business Operations Manager
    • Regional Trade Manager, Distribution Manger
    • Technical Configuration Expert
    • Market Demand Manager, Delivery Risk Manager
    • Operations Logistics Coordinator, LSP, WIPRO / Logistics Coordinator
    • Key User, Process Manager, Business Deployment Manager

Main Job responsibilities

• • • Order all products (HW, SW, Services) in all business scenarios, including customer cases and Nokia Risk Orders, Trials, Demonstration, Free of Charge processes 
    • Triggers task creations for PO’s, SO, DN, Inv, L/C to outsourced order management operations and monitors  timely completion.
    • Coordinates import and customs processes till Goods receipt in DOP.
    • Coordinates and guides the procurement process: captures the demand, purchase, goods receipt, verifies invoice, including monitoring and control procedures.
    • Coordinates and guides the distribution process: Ships and plans transportation, verifies freight cost and invoice, coordinates transport, including monitoring and control procedures
    • Coordinates and validates the Customer invoice, , including monitoring and control procedures
    • Contributes and supports the collect cash process, including dispute solving with customer

Your skills and experience

• • • Accurate order intake
    • Accurate revenue booking
    • Timely execution (ordering, delivery & invoicing)
    • SOX adherence
    • Supply Process Understanding
    • Logistics Process & Management
    • Partner and Ecosystem Management
    • Nokia Portfolio
    • Understanding Global Regulatory Framework
    • Customer Focus
    • Manages Ambiguity
    • Instills Trust
    • Collaborates
    • Optimize Work Processes
    • Communication
    • Cost Management
    • Knowledge Management
    • Quality Management
    • Problem Solving
    • Fluent in read and writing English