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Customer Support Specialist NGN & Switching

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Customer Services
💼
FN Fixed Networks
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19000007G2 Requisition #
Thanks for your interest in the Customer Support Specialist NGN & Switching position. Unfortunately this position has been closed but you can search our 2,474 open jobs by clicking here.

Qualfications:

School grade: Engineer In Computer Systems or In Communications and Electronics or In Electronics specialized in Computation or Similar.

Knowledge on:
- NGN, Switching, PSTN.
-Knowledge of CORE NGN and IMS handling of SW and HW router/switch, MGC, TKGW. And their interoperability.
- Manage concepts/topology as Point of Interconnection; Carrier ;
- Fixed telephony supplementary services knowledge (CCBS, 3pty conferencia, PBX, IPBX). And Billing records; CDR process (for fixed Switching central office, NGN/IMS).
-Management of the Linux / Solaris protocol. Soleo / SMP / SipSerouting management; fixed network telephony Interconnection; Number Portability rver Bck / SQL - Knowledge TCPIP, IP, VoIP, SIP, H248 and network / lan topologies.
- Knowledge N7 Signalling and environments
- Experience on Remote Technical Support and On Site Technical Support for NGN, IMS core and/or Switching technologies ( HW&SW troubleshooting, traces, SW & HW upgrade/downgrade, Installation)
- Versatile, Self-starter
- Ability to communicate with the client. Management of internal conflicts and with the client
- Work under pressure,
- Works well within a team
- Availability to work in different time schedules.
- English language 85% or more.
- Availability to travel in and out of Mexico City.
 
 

 

Nokia is an equal opportunity employer that is committed to diversity and inclusion. At Nokia, employment decisions are made regardless of sex, gender identity or expression, sexual orientation, race, ethnic origin, color, creed, religion, national origin, citizenship, age, marital status, physical or mental disability, genetic information or ancestry, protected Veteran or military status, or other characteristics protected by law.

 

 

 

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Nokia is an equal opportunity employer that is committed to diversity and inclusion. At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.