CUSTOMER TECHNICAL SUPPORT
Thanks for your interest in the CUSTOMER TECHNICAL SUPPORT position.
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QUALIFICATIONS
Required:
- Bachelor's degree in Computer Engineering or
- Electrical Engineering or
- Computer Science or
- College Diploma combined with equivalent experience
- Must have excellent communication skills and the ability to work well in a team environment.
- Excellent written communication skills.
- Quick learner and willing to share knowledge with others on the team.
- Working knowledge of communication protocols within networking environments.
- Working knowledge of CLI.
- Work issues across multiple platform environments.
Desired:
- Knowledge of IP based related solutions (LTE, MBH/EBH, IPTV).
- Familiarity with various test equipment (IXIA, SmartBits, Landslide).
- Good background in Wireless technologies CDMA/EVDO/UMTS.
- Nokia IP Certifications or equivalent.
- Prior experience working with customers.
