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Data Operations Business analyst

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Finance
💼
NOK Nokia Operations
📅
20000009JJ Requisition #
 

About us

 

Nokia is a global leader in the technologies that connect people and things. With state-of-the-art software, hardware and services for any type of network, Nokia is uniquely positioned to help communication service providers, governments, and large enterprises deliver on the promise of 5G, the Cloud and the Internet of Things.

Serving customers in over 100 countries, our research scientists and engineers continue to invent and accelerate new technologies that will increasingly transform the way people and things communicate and connect.

 

Nokia is an equal opportunity employer that is commited to diversity and inclusion.

At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

 

Key responsibilities

 

•            route and accommodate requests not fitting to standard workflows

•            coordinate EY change requests

•            define and maintain workflows, manages changes within organization

•            maintain and enhance process documentation, mapping and controls

•            assess root cause analysis and improve processes

•            data quality issue analysis

•            periodic analysis of the service management performance

•            develops service management reporting

•            key role communicating with internal teams

•            monitors KPIs
 
Requirements

•            Written and spoken English is a requirement, other language skills are advantage

•            Experience and good understanding of statutory and accounting processes (full scale accounting)

•            5 years+ experience in accounting
•            Finance or economics degree

•            Good team player, precise, reliable, able to meet deadlines, proactive, problem solving, can do attitude

•            Service provider management experience
•            Stakeholder management

•            Communication, motivation and negotiation skills

 

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Nokia is an equal opportunity employer that is committed to diversity and inclusion. At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.