E2E Customer Solution Architect
A CSA must have the knowledge, experience, and competencies to execute the following activities:
• Build strong customer relationships with customer organizations in line with the Customer Team Head and Account Managers
• Arrange technical customer workshops and drive technical negotiations
• Technical Sales thought leadership with a mindset of the evolution of the customer’s network. Build vision for the customer and win Nokia mindshare
• Orchestrate, lead and win the value based technical / techno-commercial customer dialogue (in close cooperation with CT Head, AM’s and BL’s)
• Build customer intimacy as main technical customer interface to relevant key customer stakeholders and tech based business excellence
• Supports each regional sales leader with strategic topics
• Orchestrate day-to-day content based customer engagements including BG support commitments