Engineer, Customer Documentation
- Three or more years of experience writing in the software
field for technical and end-user audiences.
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Mastery of the English language, with excellent writing
ability and extraordinary attention to detail.
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Ability to work well with others and communicate clearly
in a collaborative work environment.
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Ability to gather and synthesize technical information
efficiently.
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Strong work ethic, accountability, motivation, and the
desire to produce work that reflects the best of your ability.
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Experience with information design concepts, including
structured writing, with demonstrated ability to design and develop documentation
deliverables.
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Experience with the software development life cycle.
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Experience working with an XML-based semantic markup
language.
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Proficiency with document and help authoring tools
(Oxygen preferred). Experience with Eclipse user assistance also is preferred.
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Experience working with version control systems (e.g.,
Subversion) and defect-tracking systems (e.g., JIRA).
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Familiarity with database technologies.
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Familiarity with web-based technologies, such as XML and
HTML.
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Familiarity with object-oriented programming or scripting
languages.