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Enterprise Account Manager

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Sales
💼
CX Customer Experience
📅
2200000FSG Requisition #

Come create the technology that helps the world act together
 

 

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. 

 

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

 

The team you’ll be part of

 

Account & Cust. Relationship Mgmt-Enterprise (RME) comprises the creation and development of profitable relations with end-user enterprise customers in the target segments and industry verticals (Government/Public Sector, Energy Oil&Gas/Uitlities, Transportation, Manufacturing, Logistics…) through direct selling or engagement with partners for resell. Customers range from very large enterprises to many small territory based corporations and interaction typically deals with the centralised decision makers. Partners include industrial partners, Value-Added Resellers (VARs), distributors, strategic alliances, and communication service providers (service provider as a partner or Service Provider as a Partner (SpaaP)). Covers management of customer or partner interactions and driving of sales for Nokia's offering. Contains end-to-end sales processes of all business portfolios (portfolio sales and project execution). Comprises creation and execution of a comprehensive go-to-market enterprise strategy to drive new customer acquisition and increase the share-of-wallet of existing customers. Acts as a growth engine to create new vertical segments to expand the accessible market.

 

The Customer Experience organization provides a common interface to customers including account and relationship management, acting as the voice of the customer internally and creating demand across our business groups. While bringing deep understanding of local markets for our customer, the CX organization ensures strong alignment between sales and delivery teams.

 

What you will learn and contribute to

The Enterprise Account Manager achieves business financial objectives in respective customer accounts. Responsible for customer engagement and sales case ownership for the following: opportunity and offer strategy, customer pricing files, creating and maintaining sales opportunity, order forecast.

 

As part of our team, you will:

 

  • Creates and manages sales relationships for strategically important accounts / within broad product or business areas.
  • Develops sales strategies and practices to achieve revenue targets and service goals for the customer accounts
  • Participates in pricing strategies as well as contract negotiations
  • Responsible for providing professional support in order to generate orders

Your skills and experience

You have:

  

  • Communication and Public Speaking
  • Financial acumen (for non-financial professionals)
  • Negotiating
  • Consultative Selling
  • Solution Selling
  • Business Case Creation
  • Market / Business / Competitor intelligence
  • Pricing
  • Process and MoO understanding
  • Customer Focus Drives Results
  • Business Insight
  • Customer Relationship Management
  • Develop Sales Opportunities
  • Account and opportunity planning

 

 

What we offer
 

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

 

 

Nokia is committed to inclusion and is an equal opportunity employer

 

Nokia has received the following recognitions for its commitment to inclusion & equality:

  • One of the World’s Most Ethical Companies by Ethisphere
  • Gender-Equality Index by Bloomberg
  • Workplace Pride Global Benchmark
  • LGBT+ equality & best place to work by HRC Foundation

 

At Nokia, we act inclusively and respect the uniqueness of people.

 

Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

 

Join us and be part of a company where you will feel included and empowered to succeed.

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Nokia is an equal opportunity employer that is committed to diversity and inclusion. At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.