Fixed Networks Global Technical Support Engineer
- Customer orientation and stress tolerance.
- Ability to perform 24x7 customer support.
- Ability to work/communicate well with a variety of organizations and cultures.
- Strong oral and written communication skills are an absolute requirement.
- Languages: English, Portuguese, French.
- Excellent interpersonal skills required. Team interaction is critical.
- Adaptable/versatile in performing a variety of functions.
- Strong analytical reasoning and problem solving skills, self-motivated, aggressive and hard working.
- Knowledge of network concepts s.a. SDN, NFV.
- Knowledge of protocols s.a. Wifi, Zigbee, Zwave.
- Programming skills like C++, Python.
- Knowledge of Netconf Yang, Kafka, Openflow, Syslog, Wireshark.