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1800000LR8 Requisition #
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Nokia is a global leader in the technologies that connect people and things. With state-of-the-art software, hardware and services for any type of network, Nokia is uniquely positioned to help communication service providers, governments, and large enterprises deliver on the promise of 5G, the Cloud and the Internet of Things. 
Serving customers in over 100 countries, our research scientists and engineers continue to invent and accelerate new technologies that will increasingly transform the way people and things communicate and connect.
Nokia is an equal opportunity employer that is commited to diversity and inclusion.
At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

• Fault management/configuration of fixed Core network

• Trouble Ticket handling

• Customer Issue handling

• Ensure to Acknowledge and close TT within SLA/OLA

• Prepare, implement and verify the configuration and integration of a Node /  system

• Emergency Handling and chronology preparation

• Coordinating with care team for handling resolved cases

• Interfacing with other Technical Teams

• Coordinating with Circle team if onsite support required on faults

• Hand over and activity sheet preparation

• Expert knowledge about Nokia Genband Fixed network elements CS2K, C20, DMS100,SBC,AIN

• Hands on Configuration Management experience

• Technical support tasks like BSC integration, migrations, emergency Support and routine O&M configuration changes like GT routing, B-number changes, IMEI loading, site level configurations in core node as per requirement.

• Ensuring Post check of activities done during Maintenance Window

• Preparation of script and Impact analysis for changes that needs to be done in core nodes

• Ensuring proper closure of tickets from region and cross functional teams

• Good knowledge of MS office, specially Excel and PPT

• Preparation and maintenance of reports as per requirement.

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Nokia is an equal opportunity employer that is committed to diversity and inclusion. At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.