INCIDENT AND PROCESS MANAGER
Qualifications & Competence
Bsc in IT/Engineering or related fields.
Work Experience: 8 or more years experience in telecommunications engineering of which at least 5 years in management with practical experience in NOC, Incident and Change Management.
Ability to influence people from different levels of the organization
Required skills:
Ability to identify problems at an early stage and solve them effectively
Well-developed listening, communication and decision-making skills
Flexibility, Adaptability; Decisiveness; Manage Execution; Foster Open Communication; Customer Focus; Business focus; Project management skills; Awareness of Telecommunications Engineering Networks Products.
An ability to process large quantities of data fast and efficiently.