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Customer Services
ION IP Optical Networks
1800000EB5 Requisition #
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Nokia is a global leader in the technologies that connect people and things. With state-of-the-art software, hardware and services for any type of network, Nokia is uniquely positioned to help communication service providers, governments, and large enterprises deliver on the promise of 5G, the Cloud and the Internet of Things.  Serving customers in over 100 countries, our research scientists and engineers continue to invent and accelerate new technologies that will increasingly transform the way people and things communicate and connect.
General Purpose:
Provide senior IP pre-sales/consulting engineering leadership supporting the IP business in the EMEA region
Be a speaker of external customer events and representation of ALU
Provide IP/MPLS/SDN/NFV technology leadership on the basis of the ALU IP product portfolio. Activity resides in residential/enterprise/mobile environment of service providers/Enterprise customers.
  • Provides consultancy updates in the region
  • Deep technical IP/Solution knowledge (level 5)
  • Provides/Collects competitive updates/information in the region
  • Manages new product introduction
  • Product RFP support
  • Positions/proactively pushes product and solutions into the region
  • Evangelist internal/external conferences
  • Seek new applications that can be addressed with the product or solution
  • Provides white paper/solution descriptions via powerpoint presentations
  • Influences customers architecture/network evolutions
  • A reasonable amount of travel should be expected as this is a European role requiring high customer contact
  • Requests for support material maybe required in short timescales enforced by the customer so time management skills are vital
  • The job requires a very good understanding of customers’ network architectures and practices and therefore must understand a customer operational processes and confidentiality concerns
  • Because the role is an integral part of the EMEA IP Regional Business Centre, the ability to work as part of a distributed team is critical.
  • The role will require international travel, sometimes at short notice. A flexible approach to work, especially when communicating with other Alcatel-Lucent groups, is essential, as is the ability to thrive under pressure and prioritize tasks.
 Skill and Requirements
·        Cisco CCIE or equivalent qualified
·        Detailed understanding of IP/MPLS technologies & subscriber management
·        Proven experience in designing complex, operationally critical data network architectures
·        Proven record in customer focus
·        Analytical problem solver
·        Proven presentation skills
·        Ability and demonstrable experience in presenting to network operations/architecture/strategy teams as well as ability to engage with senior management at the customer
·        Detailed knowledge of IP market vendor landscape
·        Hands-on experience with Alcatel-Lucent, Cisco or Juniper router operating systems, multi-    vendor desirable
·        Deep understanding of real customer networks
·        Experience in influencing large multi national project teams is a must
·        Experience in Linux/VMware/KVM/Openstack


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