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IP Routing Technical Support Engineer

📁
Customer Services
💼
NI Network Infrastructure
📅
21000008G1 Requisition #
Thanks for your interest in the IP Routing Technical Support Engineer position. Unfortunately this position has been closed but you can search our 6 open jobs by clicking here.
Required Qualifications: (Education, Technical Skills/Knowledge):
 
Non-technical:
 
-Fluent in the English language (Verbal and written).  This is a mandatory.

-Should be able to articulate technical issues / solutions to internal / external customers.
 
-Self-motivated (Do no require constant ‘oversight/assistance’ to get jobs done, etc.).

-Adaptability (Adapt to change quickly; Ability to learn new technology, products, processes, etc. quickly).

-Accountable and open to constructive feedback.

-Exceptional customer service skills. Placing customer needs first is an absolute requirement.
 
-Ability to objectively think and solve problems under pressure (Very important)
Technical:
 
-Working knowledge of the following Alcatel-Lucent products would be desired, but not necessary (Training will be provided to the right candidate):
 
ION IP product family
 
-Working knowledge of IP theory/operation desired, but not necessary (Training will be provided to the right candidate).
-Ability to use the following test equipment:
OTDR
OSA
Optical Test Set
PDH test set (i.e.. TBERD)
Ethernet test equipment (i.e. JDSU, EXFO, etc.)
-Working knowledge of IP standard, routing protocols, OSI model, etc.)
 
-Working knowledge of layer 2 data communication protocols (Ethernet, MPLS, VLANs, etc.).
-Ability to effectively work with Windows applications, such as outlook, Microsoft word, excel, etc.
 
- Bachelors degree in a technical discipline, or equivalent experience.
 
Desired Qualifications: (Education, Technical Skills/Knowledge):
 
-Experience working in R&D and/or customer facing environment.

Hands-on knowledge of Linux operating systems (REDHAT/CENTOS/FEDORA/DEBIAN)

 

·         Strong understanding of SDN/Virtualization concept (WAN-Controller/Policy Directory/NFV.)

·        

·         Hands-on knowledge VMware/Openstack/Container.

 

·         Knowledge of EVPN, VxLAN and  Vswitch concepts.

 

·        Knowledge of Datacenter environment.

 

·         Knowledge of SD-WAN solutions

 

·         Knowledge of scripts language like PEARL/BASH/XML.

 

·         Experience with deploying High Availability firewall and load balancer.

 

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