Junior IP Customer Design Engineer Trainee
Thanks for your interest in the Junior IP Customer Design Engineer Trainee position.
Unfortunately this position has been closed but you can search our 6 open jobs by clicking here.
What are my responsibilities?
- Validating and auditing customer network architecture and current configuration
- Preparing configuration designs and scripts based on the official documentation and standards
- Planning and preparing migration plans
- Creating site survey forms for the field engineers and validating the results of the site survey based on the agreed standards
- Creating and modifying rack layouts, physical schematics and updating floor plans
- Preparing consumables and equipment lists and cable schedules as well as cooperation with the ordering team for the timely delivery of the required materials
- Building work packs (instructions and implementation plans) for the field engineers for on-site activities
- Coordinating (via phone) and supporting equipment staging, on-site physical installations and commissioning (rack, fibres, equipment)
- Executing transmission testing
- Troubleshooting and solving network issues
- Updating databases and systems, preparing documentation and reports required by the customer
- Effectively documenting customer issues and delays and partnering with customer teams for resolution of the dependencies
- Ensuring efficient communication regarding the executed activities
- Providing inputs to the PMO Reporting team
- Acting as primary point of technical contact throughout the order process
- Maintaining a customer-oriented manner and professional relationship with customers, service organization and internal teams
- Meeting or exceeding KPI goals set for the position concerning customer satisfaction ratings and performance measures
- Supporting other Team Leader’s and Senior Management’s ad hoc requests
What qualify me for this job?
Bachelor or Master’s Degree in Electrical Telecommunications Engineering or similar;
- Fluent English both oral and written (mandatory), Spanish it's a plus;
- Good communication skills, proactive, dynamic, flexibility, versatility;
- Good knowledge of Microsoft tools;
- Client focused and oriented for continuous improvement.
- Knowledge of programin languages like VB Script, PHP, Bash Script it's a plus.
Nokia offer:
• Specialized training, initial and continuous, according to the procedures and portfolio;
• Integration in a young, dynamic and multi-cultural team;
