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Customer Services
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ION IP Optical Networks
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1900000M86 Requisition #
 Nokia is a global leader in the technologies that connect people and things.
With state-of-the-art software, hardware and services for any type of network, Nokia is uniquely positioned to help communication service providers, governments, and large enterprises deliver on the promise of 5G, the Cloud and the Internet of Things.
 
Serving customers in over 100 countries, our research scientists and engineers continue to invent and accelerate new technologies that will increasingly transform the way people and things communicate and connect.
 
Join our team as:
 
Nuage Network Management System Product Specialist
 
Responsibilities: 
 
  • Technical Pre-sales, Post-Sales, engineering and professional service support
  • Capture customer requirements, define relevant Use cases and work out a corresponding list of required features and capabilities, convert into Testcases/Testplan
  • Validation of Upgrade customer case(s) by staging and demonstrating them in labs and/or customer site
  • Troubleshoot and problem-solve customer support requests, often working closely with the engineering team to resolve issues
  • Support in defining and specifying High and Low level network design solutions
  • Responsible for (Network Management System) NMS solution, installation and commissioning, upgrade methodology, testing and implementation
  • Give technical presentations and workshops to our internal and external customers
  • Work with multiple points of contact, such as product managers, project managers and technical project managers
     
 
Join our team if you have:
  • Bsc in engineering, computer, science or equivalent
  • Fluent English
  • At least 2 years working experience
  • Good skills with Linux/ Unix, Solaris, Red Hat, CentOS
  • Working knowledge with ESXi / vSphere, vCentre, (VMWare), KVM, Xen, OSS systems and integration
  • Good theoretical and practical knowledge of IP/MPLS networking (ISIS/OSPF, BGP, LDP, RSVP/TEMCAST, QoS)
  • Customer orientation and strong negotiation skills
  • Eagerness to learn and develop
  • Strong team-player and ability to work independently as well
  • Flexibility and result oriented mindset
 
Advantage:
  • Additional languages (French, German, Italian or French) is a plus
  • An understanding of scripting; JavaScript, ASP, JSP, PHP, Perl, Tcl and Python, would be advantageous
 
What we can offer:
  • Career opportunities
  • Being part of a great team
  • Opportunity to learn technologies and develop yourself
  • Working closely with customers even on-site

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