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Customer Services
GS Global Services
1800000A4H Requisition #
Thanks for your interest in the Nokia WING, Customer Operations Launch Lead position. Unfortunately this position has been closed but you can search our 3,332 open jobs by clicking here.

 Although this is not a detailed technical role, the successful candidate will need to be able to represent Nokia WING and engage in discussions with technical customers.  The following experience is therefore important.

  • Experience in managing successful transfer to operations and ramp up of service delivery activities across multiple sites for a global network.  Specific technical experience required:

    • Mobile Network experience, including Core Network operations in a cloud environment

    • Connectivity Platform experience, including Sim Provisioning and CDR rating

    • IOT Connectivity

    • Operational tools, including BSS, OSS and Service Management tools

  • Experience of service design, development of service and operational requirements, and service acceptance for a Managed Services solution.

  • Experience as a leader of Service delivery operations and support functions in a global organization

  • Experience and expertise in setting up and launching Customer Operations for IoT Service

  • Deep experience and expertise in managing service and customers across a global network, especially in the context of IoT

  • Experience in IOT customer delivery for operators and their enterprise customers


Educational Requirement:

  • Educated to degree level or equivalent in a relevant discipline, backed by industry experience in the required discipline.  7+ years experience.














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