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GS Global Services
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1900000KXS Requisition #
Thanks for your interest in the Operations Manager position. Unfortunately this position has been closed but you can search our 2,468 open jobs by clicking here.


Key Competencies:


      Managed Service Management


      Leadership


      People Management


      Process Management


      Customer Service


      Business Awareness


      Innovation


 


Key Interfaces:


      Customer CTO (or equivalent)


      Customer Care (or equivalent)


      Customer Team


      3rd Party suppliers & Subcontractors


Key Performance Measures:


      Customer satisfaction


      Network KPI’s


      SLA’s & OLA’s


      Profitability


      Employee churn


 


Qualification


Bachelor’s degree in Telecommunication engineering or equivalent and having minimum 10 years of Operations and Maintenance in vendor environment


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Nokia is an equal opportunity employer that is committed to diversity and inclusion. At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.