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CO Customer Operations
1800000IIW Requisition #
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Nokia is a global leader in the technologies that connect people and things. With state-of-the-art software, hardware and services for any type of network, Nokia is uniquely positioned to help communication service providers, governments, and large enterprises deliver on the promise of 5G, the Cloud and the Internet of Things.  Serving customers in over 100 countries, our research scientists and engineers continue to invent and accelerate new technologies that will increasingly transform the way people and things communicate and connect.



The Webscale CTO Solutions Architect Team is seeking an Optical Architect to drive technical engagements with Tier 1-2 Webscale SPs and Extra Large Enterprises. The individual will have the opportunity to own all technical aspects of an account as well as serve in cross-functional roles including: strategy, business and product roadmap development, technical solution design and delivery.



  • Work closely with Account teams and BU to develop and execute technical account strategies

  • Develop close technical working relationships with Customers and effectively promote solutions offered by Nokia

  • Provide BU feedback on Customer requirements to guide product direction and solutions alignment with customer business/network priorities

  • Deep understanding of Customer’s business and application

  • Provide technical guidance and direction to Sales and SE teams

  • Drive and manage RFI, RFP, Demos, POC, NPI, test plan creation and network design


The candidate must be located in Plano, TX, Denver, CO or Mountain View, CA.





Required Qualifications: (Education, Technical Skills/Knowledge)

  • Extensive hands-on experience and advanced knowledge of the following:
    • SP Optical network design
    • Optical products and related SW and HW architectures
  • Direct work experience with product BU and Account teams to deliver and execute account strategies and technical solutions
  • Exceptional customer facing skills and ability to have a knowledgeable conversation with Webscale/XLE Lead Network Architects about technology
  • Multifaceted and the ability to learn, adapt, and deliver quickly under pressure from many constituents
  • Good listening, verbal, written, presentation and project management skills
  • Driven, self-motivated, and a “take-ownership” attitude
  • Optical, DC Networking, SDN knowledge a plus
  • At least 9 years of experience in various technical engineering roles and over 6 years in customer facing roles
  • B.S. Degree in Computer Networking or equivalent experience required



We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.








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Nokia is an equal opportunity employer that is committed to diversity and inclusion. At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.