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📁
Customer Services
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ION IP Optical Networks
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18000000H3 Requisition #
Thanks for your interest in the Project Manager position. Unfortunately this position has been closed but you can search our 6 open jobs by clicking here.
Key Responsibilities:
  1. Ensures all project and operational management is in full alignment with Nokia Mode of Operation (MoO), BG/BL guidelines and the Nokia Project Management Methodology.
  2. Plans customer project and keeps plan updated to reflect and anticipate changes.
  3. Participates in pre-sales and sales process activities. Determines delivery approach alternatives and manages the selection of the final recommended approach to delivery.
  4. Ensures hand over from Sell to Execute and from Delivery to Care is done and monitors progress against it.
  5. Ensures project contract management process is initiated and executed.
  6. Defines the customization of any global operational processes to meet project requirements (for example, network operations, supply chain, logistics, and acceptance).
  7. Manages the customer relationship during delivery, and serves as the primary interface towards the customer in all activities related to the own scope of the contract, including customer complaints, corrective actions, and changing requirements.
  8. Prepares a clear and effective communications plan and ensures proactive communication of all relevant information to the customer and to all stakeholders.
  9. Monitors and controls that the project is delivered within the approved budget, profitability forecast, and planned scope.
  10. Ensures that the project meets all objectives for quality and looks continuously for quality improvement and customer satisfaction.
  11. Conducts thorough Risk Management for all project risks and opportunities.
  12. Seeks to define new opportunities to expand and renew contracts with the customer.
  13. Leads the project operational team and may perform some line manager responsibilities.
  14. Completes the project closure and/or handover as required (for example, complete contractual requirements, post calculation, lessons learned).

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