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Customer Services
ION IP Optical Networks
1800000L25 Requisition #
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Nokia is a global leader in the technologies that connect people and things. With state-of-the-art software, hardware and services for any type of network, Nokia is uniquely positioned to help communication service providers, governments, and large enterprises deliver on the promise of 5G, the Cloud and the Internet of Things. Serving customers in over 100 countries, our research scientists and engineers continue to invent and accelerate new technologies that will increasingly transform the way people and things communicate and connect.


As part of the ION Customer Engineering, Regional Engineering Delivery Hub organization, the purpose of this role is to actively contribute to the following tasks across the EMEA region.

  • Contribute to Quality Product Testing for new pre-DR4 products and to Common Validation Testing of a brand new post-DR4 products and releases
  • Take responsibility for definition and execution of demos, proof of concept, type approvals tests, field trials, and in general any New Product Introduction (NPI) activity with our customer for any new product or solution
  •  Be accountable from definition to validation / acceptance by the customer  - working  with mature elements of our portfolio
  • Take responsibility and accountability for generic test plans for customer lab evaluations
  •  Create, reviews and approves Methods of Procedures prior to implementation
  •  Be responsible for supporting major initial network deployments across the EMEA region
  • Develop, verify and document upgrade procedures in customer’s networks
  • Maintain lab equipment for customer demos, investigations, validation tests etc.
  • Train Customer Delivery members on new products/features
The position requires strong technical skills in one or more of the following areas
  •  Designing, commissioning and maintaining of DWDM networks (Nokia portfolio):
  • 1830PSS-4/16/32
  • 1830PSS-36/64/8x/24x
  • 1830PSS-8/16II
  • GMPLS L0 and L1, MRN
  • L2 over DWDM
  •  Migration, administration and O&M of:
  • 1350OMS
  • NFM-T
  • Master Degree in Computer, Electronics, Telecommunications Engineering or equivalent disciplines,
  • Excellent communication skills verbal & written and documentation.
  • Experience in troubleshooting, problem solving skills and working experience of Nokia Optics and 1350OMS portfolio.
  • Ability to learn effectively and quickly,
  • Team player and able to work on own initiative.
  • Innovative and proactive approach.
  • Ability to travel (both domestic and abroad).
  • Languages: Fluent English, German and French are a plus.
  • Ability to cope with stressful and time demanding tasks.

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