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SDN Technical Support - TAC

Customer Services
CO E&A Customer Operations EMEA & APAC
2000000AGQ Requisition #
About IP Optical Networks
Our IP/Optical Networks business group (ION) includes IP, optical and network automation technologies and related services sold to our communication service provider customers as well as adjacent markets including webscale companies and enterprises. Our comprehensive wide area networking (WAN) solutions enable our customers to build and operate automated, secure, and high-performance networks at massive scale – helping to interconnect people and things from any broadband access modality to – and among - edge clouds, central clouds, the Internet, and other services and data centers.

Job Description

Nokia Nuage SDN product Lever 2 Technical Support

Job Responsibilities & Competencies

  1. SDN product L2 technical supportField
  2. Key technical project support
  3. Network stability & critical/outage handling
  4. Customer Satisfaction with quality improvement


  1. Be familiar with Openstack/Linux/Neutron system
  2. Be familiar with script language (python is preferred)
  3. Good at IP protocol
  4. Good at troubleshooting/debug
  5. Open-minded, Good team work
  6. Creative, initiative, strong accountability
  7. Fluency in English and good communication skill

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Nokia is an equal opportunity employer that is committed to diversity and inclusion. At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.