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Senior Customer Solutions Architect

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Customer Services
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NSW Nokia Software
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1800000TBE Requisition #
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Nokia is a global leader in the technologies that connect people and things. With state-of-the-art software, hardware and services for any type of network, Nokia is uniquely positioned to help communication service providers, governments, and large enterprises deliver on the promise of 5G, the Cloud and the Internet of Things. 
Serving customers in over 100 countries, our research scientists and engineers continue to invent and accelerate new technologies that will increasingly transform the way people and things communicate and connect.
Nokia is an equal opportunity employer that is commited to diversity and inclusion.
At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
 
Description:
 

The Customer Solutions Architect acts as a trusted advisor partnering with the customers on their needs. Understands and captures the critical inputs of stakeholders and translates them into effective requirements and solutions. Specifies and designs effective end-to-end solutions incl. customer-specific adaptations by using the Nokia portfolio of products, systems and / or services as well as 3rd party products where required. Applies solution architecture standards, processes, and principles to create and maintain a solution's (technical) integrity over time.

• Creates cross-domain solution architecture for a very large, complex customer requirement.

• Acts as mentor to solution architects and provides technical leadership in several technical areas.

• Evaluates new technologies and sets a direction for future technology capability demands.

• Understands and captures the critical inputs of stakeholders, and translates them into effective requirements and solutions.

• Specifies and designs effective end-to-end solutions, through the high as well as low level design of architecture, to meet customer needs in a market positioning prospective.

• Applies solution architecture standards processes and principles, to create and maintain a solution's integrity over time, including verification that the solution meets the clients requirements.

• Develops the full scope of the solution, working across organisations to achieve workable solutions.

• Researches, designs, plans, develops and evaluates an effective solution in specialised domains to meet customers' requirements and outcomes, thanks to high as well as low level design of architecture.

• Applies solution architecture standards processes and principles, to create and maintain a solution's integrity over time.

• Develops the full scope of the solution, working across organisations to achieve workable solutions.

• Significantly influences strategic decisions in the professional area through expertise, in turn impacting the performance of the sub-function to create competitive advantage.

• Solves highly complex problems and develops original and innovative solutions with broad impact on the business.

• Monitors and guides professional developments and the strategy for a business-relevant organisational unit.

• Is an acknowledged and externally visible authority and strategic expert, typically within a key business function.

• Often leads projects with significant risk and complexity and develops project strategy.

Management experience across several functional areas or businesses. Mastery of a specific professional discipline combining deep knowledge of theory and practice or expertise across several different disciplines within a function. Command of content of sub function. Recognised thought leader.

Qualifications:
 
Requires 10 years extensive relevant experience and/or a graduate / postgraduate equivalent degree.
PhD degree would normally be expected in R&D stream.
 

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class

 

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Nokia is an equal opportunity employer that is committed to diversity and inclusion. At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.