Senior Project Director

• Accountable for delivering the entire customer project/program scope – products and services - to the customer within the assigned area of responsibility.

• Main responsibilities on E2E planning and management of financial and operational performance

• Ensures project/program management based on PMI principles and in full alignment with Nokia MoO and applicable Business Line guidelines.
• Experience in building trustful relationships with Customer

• Customer Relationship Management
• Managing financial and Operational Performance
• Contribution to Service Business/Solution Creation
• Project and Program Management Planning
• Controlling Project and Program Execution
• Updating the Project /Program Management Plan
• Risk Management
• Stakeholder Management
• Leading the Project/ Program Team
• Closure and handovers

Customer Relationship Management

• Develops/contributes to long term Customer Relationship strategy
• Establishes and maintains good customer relationship by e.g.
  • Ensuring all relevant information is communicated proactively to the customer
  • Regular meeting practices are maintained and agreed actions are reliably followed-up

Managing financial and Operational Performance

• Strong and Self-motivated Team Leader
• Able to provide day to day leadership and guidance
• Managing performance of members in the Project Team
• Accountable for setting function / program goals, managing cost performance and ensuring achievement through people and processes.  Strong communication and integrity skills
• Able to quickly identify potential deliverable risk of delays. Build strategy and drive mitigation plans
• Driving for continuous efficiency improvement by e.g.
  • Project Cost Adherence (PCA) management
  • Project Asset Rotation Days (PARD) reduction
  • Optimizing Project/Program operational performance
  • Ensuring efficient claim management
• Aim to improve revenue and Sales Margin by e.g. capturing up-selling opportunities by effective Change Management

Contribution to Service Business/Solution Creation

• Contributes in identifying and creating business opportunities
• Contributes to pre-sales and sales/tendering processes
• Contributes to the development of the service business

Project and Program Management Planning

• Ensures Project Target Agreement (PTA) process takes place
• Validates PTA contents
• Plans Project based on PMI principles and processes (initiate, plan, execute, monitor/control, close) as well as Business Line global guidelines
• Leads the customization of global e2e operational processes to project /program* requirements (e.g. network operations processes, supply chain process, logistics processes, acceptance process etc.) and ensures it is aligned with NOKIA MoO
• Ensures contract management process is initiated and integrated with Project Management processes, operational processes and NOKIA Contract Management policies

Controlling Project and Program Execution

• Monitors & controls
  • The project targets against the PTA
  • Project Management processes e.g. time management, cost management, scope management, quality etc., including e.g.
    • ensures enough operational visibility to relevant stakeholders (e.g. Procurement, PMO, Customer) through specific tools
    • participation to periodic reviews
  • execution of operational processes in line with NOKIA MoM and applicable BL guidelines
  • operational KPIs
  • KPIs as specified in Service Level Agreements
  • execution of the contract management process
  • adherence to applicable official guidelines, handbooks and instructions

Updating the Project/ Program Management Plan

• Continuously and proactively adapt Project/Program Management Plans and Delivery Processes to reflect the changing environment

• Identify and analyze risks and opportunities.
• Plan and implement risk response actions.
• Ensure risks actively monitored and managed and risk management plan updated

Stakeholder Management

• Managing the expectations of project/ Program stakeholders, e.g.
  • customer
  • project team / program organization
  • subcontractors
  • 3^rd party vendors (multi-vendor partners)
  • CBT Team
  • Order Management and Logistics (OML)
• Setting up and maintaining clear and effective internal and external communication within the relevant project stakeholders (e.g. customer and project teams)

Leading the Project Team(s) / Program Organization

• Organize and lead the project teams / program organization.
• People management (perform line management responsibilities) e.g.
  • on-boarding/off-boarding people
  • manage performance, competence development

Closure and handovers

• Ensure contractual requirements completed (e.g. Acceptance Testing done, PAC signed by customer)
• Close the project (e.g. collect lessons learnt, post calculations, document PTA completion)
• Customer handover activities (e.g. documentation)
• Ensure internal handover (if applicable)

• Experience of Full Turn-Key rollouts (Radio)

  Solution focused attitude
  Result and timeline driven