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Service Product Manager NI

CO E&A Customer Operations EMEA & APAC
1800000RZ8 Requisition #
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Nokia is a global leader in the technologies that connect people and things. With state-of-the-art software, hardware and services for any type of network, Nokia is uniquely positioned to help communication service providers, governments, and large enterprises deliver on the promise of 5G, the Cloud and the Internet of Things. 

Serving customers in over 100 countries, our research scientists and engineers continue to invent and accelerate new technologies that will increasingly transform the way people and things communicate and connect.


General Purpose:


To increase NSN product and system solutions sales utilising wide experience in technologies with defined customers or prospects in sales and marketing support activities.
Main Responsibility Area:


• Support regional NI PdM organization with product expertise within own area of knowledge.
• Responsible for service product support for Regional NI PdM organization
• Ensure that Line of Business (LoB) service products are implemented in GSS Services NI according to global structures and guidelines.
• Support implementation of global tools and processes for LoB product management in GSS Services NI.
• To ensure optimal bid in terms of scope, risks and cost to meet customer expectations.
• Provide relevant service documentation to Market NI PdM organization in customer solution creation and negotiation phases.
• Creation, maintenance and reporting of Country Service Catalog for relevant LoB.
• Provide support for service procurement and standardization team.
• Prepare the necessary documentation to support regional NI PdM organization to participate as needed in customer presentations and negotiations.
• Responsible for hand over of own service product specification from tendering to the project execution. 
Key tasks:


• Service Product Management
• Knowledge of Radio Access/Converged Core/ IP Transport/OSS
• Experience in project deployment/field experience would be an added advantage
• Customer Business Understanding
• Processes and Tools
• Risk management
• Cost & Profitability
• Solution Selling
• Bid capability, Presales Knowledge

Additional Requirements:
- Customer Business Understanding Languages
- English (business fluent)
- French language added advantage
 - Must have good communication skills (oral & written)
 - Microsoft tool proficiency

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Nokia is an equal opportunity employer that is committed to diversity and inclusion. At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.