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Sales, Strategy Operations & Support
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CO E&A Customer Operations EMEA & APAC
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19000003D1 Requisition #
Thanks for your interest in the Services Stream Lead position. Unfortunately this position has been closed but you can search our 6 open jobs by clicking here.

Job Grade/Level: JG 9

Experience: 10+ experience in Telecom Presales industry

 

To increase Nokia product and system solutions sales, utilizing wide experience in technologies with defined customers or prospects in sales support activities.
 

  Preparation of overall customer services solution 

•  Assigns and assemble services sub team from earmarked resources based on requirement of the bid and capability of the resources

•  Initiates Service Kick off meeting along with RSSM keeping BM and TSL in the loop

•  Interfaces with Regional Service Solution Manager (RSSM), Service Product Managers (Regional, GSS In-house PdMs)

•  Responsible for providing the complete Service Solution after analyzing service requirements

•  Responsible for costing for implementation, integration, Operation, Care, Project Management

•  Pricing recommendation 

•  Responsible for Services SoC, Service Summaries, Service Solution Descriptions

•  Consolidates the service offer and service related risks and assumptions.

•  Service strategy & updating services bid directive

•  Responsible and accountable for quality review (specialist and final review of all opportunities) of the services deliverables

•  Key member for all reviews 

•  Discussions with regional counterparts

•  Responsible for optimization of the offered services solution

•  Ensure synergies across Service BL´s and technical solutions                                                                                             •  Prepares service solution / implementation concept.          •  Ensure the concept of Smart Tendering during bids.              Responsible for the creation                                                                            •  Mentor the junior team members & give trainings to internal colleagues.                                                                        •  Extensive knowledge of the different Service BL's & preferrebly would have worken in one of the services BL.       

• Responsible to create region specific cost benchmark data for review purposes.                                                                          •Responsible for service deliverables for must-win & complex cases. Ideally should work as a SSL for these cases.  •Competence evaluation of the team & developing the CoDe plan for the team accordingly.                                                                                              

 

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