Smart Tier 1 Engineer
• Bachelor’s Degree in Engineering or Computer Science or related technical field or equivalent practical experience
• 1+ years professional experience in a technical environment, preferably working with large business-to-business customers
• Generalist level knowledge of wireless technologies and Nokia Mobile Networks portfolio
• Self-driven, strong problem solving and analytical skills.
• Excellent people skills and ability to communicate with customers and technical teams
• Strong customer service skills
• Very good listening skills
• Very good computer typing skills to be efficient in recording information
• Able to manage multiple computer screens that may display different applications
• Fluency in English language - written and oral skills
