Solution Manager for UX / Lead Product Designer

Come create the technology that helps the world act together
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.
  
The team you'll be part of
Our Business Group is a leader in wireless mobility networks and associated services. With more than 3.500 patent families essential for 5G we have a strong 5G portfolio and are a front runner in open and virtualized radio access networks (O-RAN and vRAN).
As part of the Services Organization, we provide best-in-class technical IT Solutions to Global and Regional teams for supporting Nokia sales and after-sales services. We are digitizing and automating the processes, as well as applying Machine Learn (ML) and Artificial Intelligence (AI) for maximum efficiency.
  
What you will learn and contribute to
Are you passionate about User Experience, solving End-user problems and building IT solutions with enjoyable User Experience? This role is for you and we’re waiting your application. 
Join us and be part of a team where you will feel included and empowered to succeed.
As Solution Manager/Lead Product Designer, and part of the Solution Management team, you will be in charge for the entire UX research and strategic planning, with a user centric and holistic approach to user interface, interaction and product design, aiming to create the best User Experience that it is translated into UX strategy, roadmap and long-term evolution for all solutions. 
 

You will be responsible for:
- Work with end-user and customers to research, analyze and identify users’ behavior and needs and transform them into enjoyable and desirable product/solution experiences
- Identify requirements and cooperate with teams to transform complex problems into clever solutions with an elegant visual design
- Making data-based decisions using analytics, online surveys and customer interviews
- Oversees the solution lifecycle from design to delivery
- Cooperated with the portfolio manager regarding the solution portfolio and roadmaps
- Work with development teams, program managers, process managers and operations regarding the service to deliver
- Responsible for the continuous evolution and improvement of the solutions’ User Experience
 
 
Your skills and experience
For this role, you must have:
- Bachelor/Master in New Technologies of Communication, Design or similar
- Experience as UI/UX product manager or product designer, developing SW / Digital products/solutions, covering requirement management, product lifecycle and release management
- Experience in User Research, Interaction Design, Usability and UI Design, translating to UI requirements to transform solutions with an elegant visual design and great User Experience
- Experience using Design Thinking methodology and working in Agile / Scrum teams
- Strong interpersonal and communication skills, proven ability to lead, and experience working with distributed teams
 

Additional desirable requirements:
- Experience in Web, selfcare portal or eCommerce solutions
- Good understanding of ITIL framework

What we offer

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
 
 
Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:
- One of the World’s Most Ethical Companies by Ethisphere
- Gender-Equality Index by Bloomberg
- Workplace Pride Global Benchmark
- LGBT+ equality & best place to work by HRC Foundation

At Nokia, we act inclusively and respect the uniqueness of people.
 
Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.
 
Join us and be part of a company where you will feel included and empowered to succeed.