Solution Specialist
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Domain:
- Hosted in Applications & Analytics / Global Services Center / Global Delivery Center, our team is in charge to deploy the products of SDP portfolio. You will be on-board our team as Integration Professional (IP) of MRF (Multimedia Resource Function). The MRF product is integrated in Nokia IMS Core network for LTE or VoWifi environment. Developed and supplied by an external company, you will be responsible of the product attached services of the MRF which can be deployed in bare metal or Cloudband solution. You will be recognized as expert on MRF product and you will act as Subject Matter Expert within various customer projects.
Mission:
- Work with customers and Nokia teams, to provide support and recommendations for MRF project implementation covering greenfield installation, upgrade, extension or migration
- perform low level design and Vertical integration, and provide related documentation according to project scope and Nokia commitments
- Support E2E integrator (Either Nokia or the customer) during horizontal integration
- Perform troubleshooting of any product issues detected during vertical and horizontal integration
- In relation with the practice and the PU, carry out the professional services readiness ensuring easy and smooth customer project executions
- Apply standard design, integration and testing processes according to quality policy
- Ensure specialized tendering support in case of specific MRF implementation covering costs estimation, strategy definition
- Ensure a reliable and accurate reporting
Key Responsibilities:
- Design the MRF into the network and IT systems in line with the specifications: provides and collect all needed data
- Perform MRF installation, configuration, pairwise integration and tests and maintaining the consistency of the MRF over the whole project cycle,
- Ensure technical support of change management and assess the impacts
- Along the project lifecycle, provides initial analysis for the defects, tracks these defects and verifies their resolution,
- Manage technical relationships with back-office team and PU support team to integrate the MRF,
- Apply detailed design methodologies, best practices and processes to ensure deliverables quality.
- Maintain and develops technical relationship with the customer team to gain trust
Qualifications -
SKILLS
- Engineer cursus
- Focus on results and customer satisfaction
- Ability to work in virtual teams
- Team player, and able to work on own initiative
- Leadership qualities, and passion for learning new concepts
- Willingly share expertise and experience with others
- Excellent communication skills
COMPETENCIES
- Telecom knowledges on IMS core
- Knowledges on OpenStack and VMware environment for vNF integrations
- Protocols : SIP, RTP, http, SNMP
- Linux, XML, scripting
EXPERIENCES
- Based on telecom forming, you typically have primary development experience and operations background on the telecommunication market, covering network and applications layers.
- Mobility for business trip
