Specialist
Job Grade/Level: 8
Work Location: Chennai
The candidate will provide Remote Technical Support.
This position requires a high degree of technical skills to provide technical support for our customers on a 24x7 basis.
Technical Qualifications Skills/Experience):
The candidate is required to have a good understanding of Volte Network.
• Strong telecommunication technology knowledge in IMS/VoLTE solutions and relevant telecommunication standards
• Having strong relevant technical support experience
• knowledge of RED HAT Linux, Virtual machines, Cloud and Open Stack
• Knowledge of TCP/IP networking, OSI layers, VoIP related protocols (SIP, H.248, RTP)
Resources with Tech Support (Care) background is preferable.