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Subject Matter Expert

Customer Services
NSW Nokia Software
1800000PNT Requisition #
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Nokia is a global leader in the technologies that connect people and things. With state-of-the-art software, hardware and services for any type of network, Nokia is uniquely positioned to help communication service providers, governments, and large enterprises deliver on the promise of 5G, the Cloud and the Internet of Things. Serving customers in over 100 countries, our research scientists and engineers continue to invent and accelerate new technologies that will increasingly transform the way people and things communicate and connect.



  • Hosted in NSW/ Global Services Center (NS/DN/SBC), the DN Delivery Domain team is in charge to deploy the DN portfolio worldwide.
  • You will on-board this team as Integration Professional (IP). You will be recognized as expert on SBC product and you will act as Subject Matter Expert within various customer projects.


  • Works with customers, architects, solutions and integration teams to perform detailed design and integration of SBC product,
  • Verifies that the detailed design effectively translates customer requirements into workable solution meeting customers’ dynamic requirements and ensuring design integrity,
  • Applies standard design, integration and testing processes,
  • In laboratory environment, can hand over to integration testing teams for final integration effort,
  • In customer environment, can perform on site pre-acceptance and acceptance testing of the delivered product or solution.

Key Responsibilities:

  • Designs & integrates the SBC into the network and IT systems in line with the specifications: provides the network and IT elements with IP addresses, routing protocols, signaling parameters, QoS, etc.
  • Performs SBC tests and maintains the integration and the consistency of the SBC over the whole project cycle,
  • Configures the SBC network element with the network management elements provided as part of the Solution.
  • Maintains & tracks the evolutions of the SBC configuration
  • Along the project lifecycle, Provides initial analysis for the defects, tracks these defects and verifies their resolution,
  • Manages technical relationships with back-office team and PU support team to integrate the SBC,
  • Applies detailed design methodologies, best practices and processes to ensure deliverables quality.
  • Maintains and develops technical relationship with the customer team to gain trust.


  • Team spirit,
  • Communication skills for internal needs but also to face the customer,
  • Professional and rigorous.


  • Knowledge on OpenStack and VMware environment for vNF integrations
  • Knowledge on fALU 5450 ISC or 7510 MGW is highly appreciated
  • English

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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Nokia is an equal opportunity employer that is committed to diversity and inclusion. At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.