Team Manager
- 💼
- GS Global Services
- 📅
- 17000008ES Requisition #
Thanks for your interest in the Team Manager position.
Unfortunately this position has been closed but you can search our 5 open jobs by clicking here.
Leadership Skills:
- Lead courageously
- Lead with authenticity
- Make it happen
- Mobilize teams and grow potential
Functional Skills:
- Able to work in a multicultural environment, across different countries or organizations
- Change Management
- Customer focus
- Managing execution
- Negotiating skills
- People management
- Presentation skills
- Communication skills
Technical Skills & Knowledge:
- Engineering background or equivalent experience
- Experience in Incident management & coordination
- Experience in Maintenance, Network Operations and/or Technical Support activities
- Experience in Quality Management
- Experience in telecom technical domains
- Knowledge of e-2-e Service Assurance Operating Model
- Knowledge of Statistical Process Control
- Lean 6 Sigma Certification (Green Belt)
Processes & Tools:
- Knowledge of NOC/GNOC processes (e.g.; incident restoration, network change management, ...)
- Knowledge of NOC/GNOC tools: REMEDY, NetCool, BMC, Nerve Center and other platform tools
- Knowledge of ITIL/ETOM standards
