TECHNICAL CARE SPECIALIST
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| Complete activities, as directed, to support the acceptance of software in customers test environments. These support activities include test case creation, test result analysis. Process creation/evaluation with respect to test bed environments. | ||||
| • Experience with troubleshooting tools, Trace & log file analysis tools, and with measuring equipment (depending on the product line) • Experience with trouble ticket tools and process • Fault identification/correction/ reporting skills on the particular subsystem and equipment • Ready to support EMCY on a 24/7 basis • Fluency in English ( preferred also Italian fluency ) • Strong problem solving ability • Good organizational skills • Ability to perform multiple tasks concurrently with ease and professionalism • Good communication skills • Service and Customer oriented • Team work • Availability for travel | ||||
