Technical Care Specialist
Education: Engineering graduate in IT/Telecom
Work experience in:
- Nokia Products: Nokia NetAct, NARC, DCAP, UTF
- Operating System: Linux, Windows
- Database: Oracle, others
- Virtualization: VMWare, OpenStack
- Programming languages: Java, Python, Perl, C/C++
- Hardware: Servers/Blades, Enclosures, Interconnect Modules (HP, Brocade, Dell)
- SAN Storage: EMC, HP, Dell
It would be nice if you also had:
- Networking: LAN/WAN Products: Cisco, Juniper, HP
- Telecom: Cellular Networks familiarity (GSM, UMTS, LTE, 5G)
- Problem-solving (troubleshooting)
- Software Change Knowledge Management
- 3rd Party product technical support
- Decision-making
- Effective written and verbal communication
- Ability to work under pressure Multitasking,
- Eager to collaborate, learn, self-develop and tackle challenges.